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FAQ

Answers to the questions we hear most often. Tap a question to open the answer.

General

I want a flawless replica.

Our honest advice is: buy the genuine watch. No high-end replica from any factory is flawless. Think about the price difference: an Audemars Piguet 15400 in rose gold costs around $22,000 genuine and around $400 as a high-end replica. There is always a flaw, even if very small, but a high-end replica is very close to the original, probably 90-95%.

I want a solid gold watch. Can I buy one here?

Again, our advice is to buy the genuine watch. Most high-end replicas are gold plated, only about 10 microns thick. Some factories use a thicker layer of real gold, around 30 microns, at a higher price. Solid gold replicas do not exist.

What is the difference between Swiss-made, Italian-made, Japanese-made and Chinese replicas?

Any website or seller claiming that their watches are made by Swiss watchmakers, or in Italy, Japan or anywhere else, is simply scamming you.

Some websites say their replicas use genuine Swiss ETA movements. Is that true?

Very few replicas are made with a genuine Swiss ETA. Most high-end replica movements are a clone of it, called Asian ETA. You may find a replica sold with a genuine Swiss movement, but be careful: it often turns out to be a Chinese copy. That is fine if it is what you are paying for, and most Chinese movements are almost as good as the Swiss ones anyway.

I can reach you on Telegram, WeChat and live chat, but sometimes I get no reply, or a late reply to my email.

Please remember that we may be on the other side of the world. Our working hours follow the Chinese time zone, and at times we have a lot of emails and chats to answer. Thank you for your patience: you will always get a reply.

Are you a scammer? (A very common question, no joke.)

If you suspected someone of being a thief, would you trust their answer to “are you a thief?” The best way to decide is to look at many things together: the website, our profile, our updates, reviews, replica forums and what other buyers say.

Payment

I want to pay by Visa or Mastercard, but I cannot find the option.

We are not always able to accept card payments. Visa, Mastercard, Amex and the main banks do not accept our products, which makes card payments very hard to manage.

Over time we have had to change several payment gateways because of blocked accounts, frozen funds and constant requests for documents.

You can check at checkout whether card payment is currently available, or ask us on Telegram.

Can I pay on delivery?

We can offer cash on delivery (COD) in some countries. Contact us to check whether your country is included.

Why do you offer a discount for crypto payments?

Crypto is the most convenient way to buy our products, because card processing is very difficult and expensive for us.

Card processors in our industry hold up to 21% of every transaction.

Receiving crypto, on the other hand, is simple and cheap: no banks are involved and transaction costs are usually a few cents.

Shipping & handling

How long do you need to handle my order? Can you ship it right away?

We usually need 3-5 business days. At busy times, or when a factory is short of parts, it can take longer. We also need time for a proper Quality Control on every watch: not every piece is perfect, and sometimes we go back to the factory to replace it with a better one. Thank you for your patience, and stay in touch with us.

What is the best way to ship to my country? I am worried about customs.

Have a look at our Shipping & Returns page. If you have already received replicas safely in your country, tell us how and we will do the same. If not, do not worry: we know how to deliver safely to your country and our shipping agent is very experienced.

How will you declare the parcel?

We always declare it as “watch”, “timer” or “gift”, because a misleading declaration could mean you receive nothing. Sometimes we use “fashion watch”, “repaired watch” or “toy watch”. If you want a specific declared value (usually experienced customers do), just tell us. Otherwise we decide based on our experience, usually between $15 and $50.

Do you provide a tracking number?

Yes, every order has a tracking number. Sometimes we cannot send it immediately after handing the parcel to the shipping agent, and once you have it, the online tracking may show no status for 1-2 working days, especially if the parcel was handed over at the weekend.

My tracking shows no movement, a strange status or a clearance event. What should I do?

Please do not call DHL, EMS or any courier involved in your shipment. Contact us instead and stay calm. Sometimes we use regular postal services because they are safer, and they are often slow.

Can customs open or check my parcel?

Checking parcels is their job, but they only carry out random checks among the millions of parcels they receive every day. Most of the time there are no problems. Just avoid anything that might raise suspicion, and contact us if you need help.

My parcel has arrived in my country, but customs want proof of the price. What should I do?

This happens only in some countries. Contact us: usually they need a price and payment proof, and we will provide an invoice matching the value declared on your parcel. Stay calm, it is usually resolved quickly.